Motel 6 - 5110 Interstate Ave Sacramento California Review

My work takes me all over the country, however a few places I visit on a regular basis. One of the places I frequently find myself is Sacramento, California, a perfect jumping point to other cities and locals in the Western United States.  An International airport, an Amtrak Station and a central hub for Greyhound Bus Lines. So I know many of the local eateries, motels and entertainment. Motel 6 is a National Brand budget motel located at 5110 Interstate Ave in the North Highlands area of Sacramento, California.

This Motel 6 is conveniently located on Interstate 80, and a convenient stop for those who will be going over or have come from the Sierras. I’ve occasionally made this my rest stop and have always found the rooms to be adequate. Having its problems but never so much so that it wasn’t worth the money to stay.

Dennys, Jack in the Box, Starbucks, Chevron and a Scandia Miniature Golf Course are all 50 yards away. If you’re like me and enjoy a brisk walk, then a stroll down Madison Ave will find a slew of shopping and fast food. Target, GameStop, 7-11, Burger King, McDonalds, Wienerschnitzel, Panda Express, El Pollo Loco, 99 cent only, IHOP, Chik fil A, In and Out Burger, Staples, a Family Fitness Center and a bowling alley all within a mile.

This area has a moderate homeless population, and as you turn onto Interstate Ave, it is not unusual to see several homeless people sitting on the grass by Jack in the Box or lying on the sidewalk in front of the Dennys or Starbucks. Around dusk you can often see several homeless people congregating behind the Denny's near their garbage bin.

However, I have NEVER had any problems with the homeless population, rarely in fact do they even ask for money. They keep to themselves and may say hi as you pass by, making them friendlier than most people I’ve met in this area.

Check in at this Motel 6 location, is 3:00pm OR later. Not 2:00pm, 2:30pm or even 2:56pm. In the past I was able to check in immediately anytime after 2:00pm as long as they had a clean room. No longer do they extend that courtesy, as evidenced when not even calling the housekeeper on her walkie talkie, the desk clerk claimed that housekeeping had not yet cleaned the room assigned to my reservation.

This is of course a lie, since at exactly 3:00pm, as I stood there at the front desk, the desk clerk said, ‘oh its 3 o’clock, your room is ready”.

Was this desk clerk physic? Did she somehow ‘astral-project’ to my room and see that housekeeping had just finished cleaning my room… of course not. She was just stalling until their strict 3:00pm check in time. Let me be clear, I knew check in was at 3:00pm, only arriving early due to past visits letting me check in early.

Now all the desk clerk had to say was, ‘we now  have a policy that restricts us from checking in guests before 3:00pm’. Had I been told that, I would not be including the above interaction in this review. Lying to me, stalling me, may be easier, BUT it's bad business. Had I been immediately told about a firm policy, I would have walked next door to Dennys for lunch, rather than waiting in the tiny lobby for my room to be cleaned. By the way, that same ‘room not clean yet’ excuse was used on two other guests while I was waiting in the lobby.

This Motel 6 has a main section AND what they call an Annex Building that sits approx 150 yards away from the main building complex, on the northernmost corner of the property. If you’re lucky enough (I say sarcastically) to get a room in the Annex building, you’ll immediately feel as if you’re being punished for something.

The Annex area is well lit at night, however due to its distance from the main buildings, if something were to happen out there… well, as my neighbor in the next room told me (a young woman who was traveling alone), she just didn’t feel safe being so far from help if needed.

She added that even if she screamed for help, it was likely no one would hear her due to the noise from the adjacent Interstate.

The rooms are clean and maintained with a few exceptions. The sheets smelled fresh but as with most budget motels, fleece blankets and top cover blankets ARE NOT washed after each ‘check out’ and that is noticeable. Although when asked, housekeeping will happily supply you with a fresh cleaned fleece blanket.

Oh a Tip for my Fellow Travelers: How to tell if bed sheets have been freshly changed
Pull the blankets back and just look at the sheets. Both the top and fitted sheet WILL HAVE fold creases in them. Now at a budget motel the fold creases may not be as noticeable since they don’t fold them as tightly as a 4 star hotel would. However the folds will still be there. If you don’t see the creases made from the sheets being folded, than it's VERY possible those sheets are NOT fresh. I wouldn’t worry about that here, as I said the housekeeping staff is quite efficient.

The TV and remote worked, which is nice, unfortunately the WiFi was seriously lacking. Plenty of signal strength, even able to connect to the router, but NO internet. Just a constant RESOLVING HOST problem. I called the front desk to inquire about the WiFi and was told, ‘yeah sometimes it works good out there, sometimes it doesn’t, nothing we can really do about it from here’.  Oh well… what 1 or 2 star motel anywhere has reliable WiFi service. On other visits here the internet worked well, so this may have been an isolated incident.

 The Air Conditioning worked, though even on HIGH, the A/C doesn’t really cool the room effectively on a +98F degree day. On top of that, if you decide to go out to the State Fair or other day trip, decide to leave the A/C on to keep the room cool for your return….. Well you’re in for a harsh return.

When housekeeping comes by, they enter the room to make beds,  refill the necessities AND turn that A/C up to 75+ degrees. If you leave a note on the bed saying to leave the A/C where it is, they will.

The bathroom is adequate but you'll feel the need to get a can of anti fungal foot spray after using the shower. Its filthy, and NOT from lack of cleaning. Its old, stained, cracking and just generally ugly looking. I recommend wearing flip flops while in the shower, which is good advise for any lodging 1 star or 5 star, you just never know whats lurking on the shower floor.

The toilet is a toilet, really what more can you say about it. It flushes.... however, why can't they tighten the toilet seat. The toilet seat was so loose that I was sure I'd slide right off the bowl. I mean tightening the plastic nuts that hold it on is a simple thing to do Maintenance or housekeeping could do it in 3 minutes, literally, yet no one does. Are they waiting for the seat to completely fall off and hurt a guest??

Housekeeping Service here is REQUIRED if staying for more than a few days. I was informed that if staying more than 3 days, you could only refuse Housekeeping Service once. This is actually a good policy, allowing the rooms to be properly maintained, yet can be inconvenient since there is no schedule as to when they will be knocking on your door.

On a side note, I felt so bad when I saw one of the housekeepers pushing their FULL OVERFLOWING laundry cart 150+ yards in 103F+ degree weather to and from the Annex Section to the main Motel complex. Someone BUY housekeeping a golf cart to make that trip easier!

Oh if you stay for more than a day, expect to walk up to the office every single day to have your room key card reprogrammed. The majority of lodgings in America and the rest of the world, including other Motel 6 locations, program your key card to work for the duration of your stay. NOT HERE! Even when I specifically ask the desk clerk to program my key card for my full stay.. They seldom do.

There is a small area for pets to do their ‘business’, provided in the wide open space between the Main buildings and the Annex buildings, along with small dispenser w/ poop bags.

This location is NO LONGER corporate owned, it is a franchise location as of late 2019. You will not find a General Manager on the property if you run into problems. Although I have not met the owner, I have been told that he is immediately available to guests should a problem arise.

There is a separate review of this Motel regarding Reservations… if you plan on coming here you’ll want to read this or risk NOT getting the room you reserved.